Shipping & Returns

 

Perfect—here's the updated Shipping & Returns Policy for 19Parts.com with your new details included:

 

 

Shipping & Returns Policy

 

At 19Parts.com, we are committed to providing high-quality aftermarket parts for heavy equipment, backed by fast shipping and reliable service. Please review our policy below for important information regarding shipping, returns, and warranties.

 

 

Shipping Policy

 

  • Order Processing: All orders for in-stock items typically ship within 24 hours (excluding weekends and holidays).

  • Shipping Methods: We use trusted carriers such as UPS, FedEx, USPS, and DHL for both domestic and international orders.

  • Worldwide Shipping: We proudly ship worldwide. Shipping rates and delivery times may vary depending on the destination and shipping method selected.

  • Tracking: A tracking number will be provided once your order has shipped.

  • Freight Shipments: Oversized or heavy items may ship via freight. Please ensure appropriate unloading equipment is available at the delivery site.

 

 

Returns Policy

 

We want you to be satisfied with your purchase, but due to the nature of our products, we have the following return guidelines:

 

  • Return Window: Returns are accepted within 30 days of delivery for in-stock aftermarket parts only.

  • Restocking Fee: All returns are subject to a 25% restocking fee.

  • Part Number Accuracy: Customers are responsible for ensuring part number accuracy before ordering. If you’re unsure, please reach out to our team for assistance before placing an order.

  • Return Condition: Returned items must be unused, uninstalled, in original packaging, and in resellable condition. Damaged or altered items are not eligible for return.

  • Special Offers: All sales on special offer or promotional items are final and not eligible for return.

  • Return Shipping: Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

 

 

Warranty

 

All aftermarket parts sold by 19Parts.com are backed by a Same-as-OEM warranty, giving you peace of mind and dependable performance. For warranty details or to initiate a claim, please contact our support team.

 

 

Contact Us

 

For assistance with orders, returns, or product selection, please contact our support team:

 

[email protected]

 

 

Aftermarket Heavy Equipment Parts for Komatsu, Hitachi, Caterpillar, and Deere – Fast Shipping Worldwide

Welcome to 19Parts.com – your trusted global supplier of aftermarket heavy equipment parts. With over 30 years of experience serving professionals in the construction, mining, forestry, and agriculture industries, we understand the importance of keeping your machines running efficiently and affordably.

We specialize in aftermarket parts for leading heavy equipment brands, including:

  • Komatsu
  • Hitachi
  • Caterpillar (CAT)
  • John Deere
  • Hercules Sealing Products

Whether you need a simple pin and bushing kit, a full set of seal kits, or hard-to-find replacement components, we provide fast, reliable access to the parts that power your business.

Your Go-To Source for Komatsu Aftermarket Parts

When it comes to Komatsu machinery, uptime is everything. That’s why 19Parts offers a wide selection of aftermarket Komatsu parts designed to match OEM quality at a fraction of the cost. From undercarriage components to hydraulic cylinders, we stock parts for popular models like:

  • Komatsu PC200, PC300, PC400 series excavators
  • Komatsu WA wheel loaders
  • Komatsu dozers and motor graders

Our inventory includes pins, bushings, cylinders, hydraulic components, and Hercules seal kits—all ready to ship worldwide within 24 hours.

Hitachi Pins, Bushings, and Hydraulic Components

Hitachi equipment is built tough, and your replacement parts should be too. We offer aftermarket Hitachi parts for excavators and loaders, with a focus on high-wear components like:

  • Pins and bushings
  • Hydraulic seals and cylinder repair kits
  • Swing bearings and undercarriage parts

These parts are designed to meet or exceed OEM specifications—so you can maintain your Hitachi equipment without breaking the bank.

Caterpillar Aftermarket Parts – Built for Performance

Caterpillar machines are the backbone of many fleets, and we carry a wide range of aftermarket CAT parts for excavators, dozers, loaders, and backhoes. Our product line includes:

  • Engine and cooling system parts
  • Final drive components
  • Hydraulic pumps, motors, and cylinders
  • CAT seal kits from Hercules Sealing Products

Whether you're working on a CAT 320, D6 dozer, or a 950 loader, we help you extend the life of your machine with parts you can trust.

John Deere Construction Equipment Parts – Ready to Ship

We stock aftermarket John Deere parts compatible with excavators, dozers, and backhoes. Our selection covers popular John Deere models such as:

  • 200D, 270D, 350G, and 450G excavators
  • 310 backhoes
  • 650K dozers

From hydraulic seals to pins, bushings, and filters, we offer quick-turn shipping and OEM-level quality—without the OEM markup.

OEM-Quality Hercules Seal Kits and Sealing Solutions

We proudly supply a wide range of Hercules Sealing Products, known for their reliability and OEM-grade performance. Our inventory includes:

  • Hydraulic cylinder seal kits
  • O-rings and U-cups
  • Piston seals, rod seals, and wipers

These components are compatible with major equipment brands and help ensure leak-free operation in the toughest conditions. With Hercules products, you’re getting OEM-quality sealing solutions built for heavy-duty use.

Why 19Parts?

✔ Over 30 Years of Industry Experience

We’ve been working with construction, mining, and agriculture equipment since the early '90s. We know the machines, the parts, and the pressure you're under to keep things running.

✔ Fast, Worldwide Shipping

We ship most orders within 24 hours, and we serve customers across the globe. Whether you're in North America, South America, Europe, or Australia, we’ll get your parts to you fast.

✔ Same-as-OEM Warranty

All of our parts come backed by a Same-as-OEM warranty, so you can buy with confidence. Quality matters—especially when your equipment is on the line.

✔ Massive Inventory of Hard-to-Find Parts

We carry what others don’t. If you're hunting for discontinued or rare parts for older Komatsu, Hitachi, CAT, or Deere machines—we're your best bet.

Shop with Confidence at 19Parts.com

Whether you're replacing worn-out bushings, rebuilding a hydraulic cylinder, or looking for a reliable supplier for bulk parts orders, 19Parts.com is here to deliver. Our team is standing by to help with part selection, cross-referencing, and technical questions.

  • Expert support
  • Worldwide shipping
  • ️ Trusted aftermarket brands
  • Same-day order processing

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